“KAIZEN” SYSTEM IN TEXTILE INDUSTRY
ABSTRACT
Any organization can expect
consistent improvement only if it can develop the work culture in such a way
that their employees are delegated with some authority to identify and resolve
problems. Kaizen emphasize that each and every basic rule of the organization
should be communicated to all the employees. The clear cut establishment of
methods and rules can very well be felt in the kaizen-type improvement process
implemented organization.
We'll look at Kaizen by answering three questions: What is Kaizen? What are the
benefits of Kaizen? What do you need to do to get started using Kaizen
principles? And implementation of it in Textile Industry. Kaizen is
a system that involves every employee - from upper management to the jobber.
Everyone is encouraged to come up with small improvement suggestions on a
regular basis. This is not a once a month or once a year activity. It is
continuous. It involves setting standards and then continually improving those
standards. To support the higher standards Kaizen also involves providing the
training, materials and supervision that is needed for employees to achieve the
higher standards and maintain their ability to meet those standards on an
on-going basis.
Kaizen merges work and process improvement without increasing cost because
diverse teams of contributors, including direct operators, follow a strict
discipline to design a precise choreography of people, equipment, materials and
information flow that is devoid of waste. The improved flow achieves delightful
success and is sustained through consistent leadership and visual controls.
With no requirement for huge investment, it is a low-cost approach to
productivity and quality improvement.
INTRODUCTION
In 1950 to 1960 they took the
concept of Quality Philosophy from American specialist Dr. Edward Deming and
Dr. Joseph Juran. And by using this philosophy they developed their process and
achieved unbelievable success in industries which we called KAIZEN. Japanese
people gives more stress on process other than results so, kaizen is process
oriented system other than result oriented.
KAIZEN philosophy is not only related with our professional life it is related
with our social as well as personal life related with improvements in it.
Depending upon this, kaizen in Japan became a daily routine of their peoples
life and they ever forgotten that they are not doing anything different than
world. This leaded Japanese market from market of raw material to producers of
high quality products which are wonderable.
There are two ways of improvement:
1. By investigating big things changing the situation.
2. By doing continuous small- small changes in current situation.
Japanese use the second concept of
continuous improvement of current process called kaizen. Kaizen tells us don’t
waste ever your a day without improving wherever possible. This leaded the
Japanese people in discipline, importance of time, skill and quality.
What is “KAIZEN”?
KAIZEN is a Japanese word which
consists of two terms i.e.KAI means “CHANGE” and ZEN means “GOOD”. So over all
KAIZEN means “Changes done for better improvement in a management system of
companies”. In simple manner KAIZEN means continuous improvement by including
all members, Higher authorities, Managers, Workers and each and everyone
related to it with practical implementation of ideas.
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Definition:
Kaizen refers to a series of
activities through which waste sources are eliminated one at a time, for
minimal cost, by workers pooling their wisdom and understanding of the work,
thus increasing efficiency in an effective timely manner.
KAIZEN implementation starts with sensation of problem, Understanding of that
problem. If there is not sensation of problem then no question of solving or
improving it. KAIZEN is the process of solving problems and solving each
problem means leading one step ahead. And to make this improvement constant we
have to standardize the improved situations.
Kaizen Vs Western Management:
Kaizen Management |
Western Management |
1. It is process-oriented management. 2. It is related with improving process. 3. It has gradualist approach. 4. It is undramatic and subtle. 5. It is continuous and gradual process. 6. Involvement of everybody |
1. It is result oriented process. 2. It is related with innovation. 3. It has great leap forward approach. 4. It is dramatic & a real attention getter. 5. It is generally one shot phenomena. 6. Involvement of selected few champions |
Kaizen–A Necessity for the Industry:
Kaizen can be implemented in the industry by improving every aspect of business process in a step by step approach, while gradually developing employee skills through training and increased involvement.
The principles are:
- Human resources are the most important company asset
- Process must evolve by gradual improvement rather than radical changes
- Improvement must be based on evaluation of process performance
- By practicing Kaizen culture, managers demonstrate commitment to quality. Also, the workers with adequate support from managers become a major source of improvement.
- Kaizen system is simple, buttheir implications are far reaching. These can be in the area of Productivity, Quality, Cost, Delivery, Safety & Morale of Employees i.e.; PQCDSM.
- It is continuous process.
Some basic rules should take in to
consideration:
Develop a vision of the future.
Having defined what is happening now a future state map is created which
defines what should be happening if the world was perfect.
1. Involve everyone.
For a blitz to work everyone has to
be involved. This may mean shutting down a line or a department for the
duration of the event.
2. Prepare the group.
It is essential that everyone
involved is trained in how to perform a blitz.
3. Plan for success.
Choosing the right target for a
blitz is also critical. The event must be built for success particularly if
it’s the first one. Choose something that will have a big impact on the people
as well as the organization
4. Keep the kaizen training to what
is actually needed for the event.
It makes absolutely zero sense to go
into the details of a SMED system (Single Minute Exchange of Dies) if your
event has no change-over as an obstacle to improvement.
5. Provide the kaizen training at
the right time.
Many kaizen event training programs
spend valuable training time the first day teaching how to complete a report
out on Friday.
6. Properly scale the scope of kaizen event.
7. Keep your kaizen goals simple.
Many times a kaizen event will put a
long list of targets or goals on the team to accomplish, productivity, cycle
time, 5-S, floor space, quality, etc. All these goals are noble and beneficial however
they may leave a team running in too many directions. Pick one goal to focus
your kaizen team.
8. Pick the right lean tool for the
job and use it well.
There are plenty of lean tools to
choose for kaizen activities so your must determine the right tool and use it
well.
9. Go to gemba and stay there the
entire week.
With the exception of your Monday
morning training and eating lunch, your kaizen team must remain in the kaizen
area the entire week. Meeting and the final report out were conducted at gemba.
10. Speak with data.
Hearsay or opinions have no place in
a blitz. Decisions to make changes are made based on real hard data gained from
the current state.
Some more about KAIZEN:
- KAIZEN’s area is not only continuous improvement but it is bigger than that.
- It means confidence on unlimited power of imagination in the human and implementation of it.
- KAIZEN tells us not to adjust the conditions to improve the conditions.
- In KAIZEN there is not specific time for solving problem. It should be minimum as possible.
- While implementing KAIZEN it is important to utilize some values and following guidance principles.
- We have to consider current process worst and try to make it better using KAIZEN.
- KAIZEN is series of small-small improvements in which less technology, less cost are used which causes tremendous improvements in quality and process.
- KAIZEN is not “Brian Storming” but it is “Try Storming”.
Kaizen Event Process Steps:
Step 1: Identifying Current Situation
- Crucial first step in process improvement.
- Deep understanding of the existing processes and dependencies.
- Identify all the activities currently involved in developing a new product.
- Observe the process first hand.
- Identify Value Added (VA), Non-Value Added Required (NVA-R), and Non-Value Added (NVA).
- Generally creates more questions than answers
Step 2: Planning and Preparation
- Identify the correct area in the organization that requires the immediate implementation of rapid improvement event.
- After identifying the most appropriate production, administrative or a specific segment in the workplace, the focus should be given in particular to "waste elimination" issue prevailing in that department for implementing the kaizen event.
- After identifying the problematic area, the managers have to build a cross-functional team of employees.
- Prior to the training, the entire team should be completely aware of the organization’s rapid improvement process and given appropriate training on the process.
- The duration of kaizen events varies from one day to seven days, depending on the length of the process involved and depth of the problem.
Step 3: Implementation
- The first and foremost work of the team is to identify and clearly understand the "current state" of the targeted process.
- This would give the team members a common and a clear picture of problem that they are aiming to solve.
- Five Whys: Toyota designed and followed a method of asking "why" five times and answering them one by one to make someone to understand the root cause of a problem step by step.
- Value Stream Mapping: Non-value-adding elements in the targeted process can be easily eliminated through this process.
- The team members would raise queries on the aim of the process, and clearly observe the wastes, reasons for waste and analyze it.
- The most appealing and fruitful ideas are selected and suggested for implementation.
Step 4: Follow up
- This is the very important phase in the kaizen event as this ensures that the improvements are consistent and not just for time being.
- On completion of kaizen event, the team members should keep track of performance as a routine in terms of metrics measures to record the gains.
- In general the follow up kaizen events are conducted in 30 to 90 days after the first kaizen event in aim of assessing the performance and locate the follow-up changes that should undertaken to maintain the consistency in performance and development.
- Normally targeted process employees are requested for feedback and ideas.
Step 5: 5s
- 5s uses visual control methods of maintaining an efficient workspace where problems are
- Clearly and easily identified.
- The 5s stands for sort, stabilize, shine, standardize and sustain. Sorting is keeping what only is needed in the area.
- Stabilizing is identifying a particular place for each item so every person can find them, use them and return them to the correct place.
- Shining focuses on cleaning the work area and keeping it clean.
- Standardizing is the routine of maintaining the previous steps.
- Sustaining is using self discipline to enforce the entire system.
Technology used for implementation
of KAIZEN:
MUDA:
It is Japanese word which means
Non-value adding things which are obstacle in a continuous process and it can
stop the process. In KAIZEN we have to eliminate muda. In short muda means production
beyond requirement.
It includes:
- Unnecessary storage of goods
- Wastage of time
- Transportation
- Stoppage of work
- Unnecessary movements of product
- Rejection, Scrap and revised work.
MURA:
It means difference, things which
occurs irregularly in process. In KAIZEN
we eliminate Mura.
It includes:
- Irregular occurring events
- Things occurring at some fixed place
- Things happening with some fixed humans
- When one side is true and another one is wrong.
MURI:
It means Stress, Tension and
Difficulties in a process. In KAIZEN we eliminate or try to reduce muri.
It includes:
- Bending while working in a process
- Require more energy while working
- Picking more weight while working
- Doing unnecessary movements
- Repeating things.
To eliminate above three things we
require one more terminology that is “MIS” . The meaning of this Japanese word
is “Curious observation and Care”. We think of these three things in GEMBA
kaizen and try to reduce or eliminate them in consecutive process while
approaching towards problem.
GEMBA Kaizen:
The meaning of this
Japanese word is GEM means “Real” and BA means “Place”. It is focused
improvement.
It includes:
· Making of group including members of all department
· Deciding specific period (4 to 5 days)
· ZERO investment
· Using Deming cycle
In GEMBA kaizen we have to go at the real place where problem is occurring. And according to rules we have to arrange Pre-workshop day, making groups, managing day wise activities like Collecting data, Analyzing data, Confirm diagnosed data experimentally, Starts implementing countermeasure, Implementation and presentation and Post workshop day.
It works with three steps Plan, Do and Check & Action
Advantages of KAIZEN:
o Continuous improvement.
o People learn from their mistakes.
o People find ways to make things better.
o Goods and services also improve over time.
o Leads to improve moral, better products, and satisfied customers and reduced cost.
o Improve quality.
o Increases efficiency.
o Improve customer satisfaction.
o Value can be added using kaizen in service industries.
o Applies to all non manufacturing fields.
Conclusion:
1. It is more preferable & suitable for our Textile Sector industries.
2. It can apply for production management system.
3. This system can improve the all employee efficiency.
4. It also can increase our general production.
5. It can reduce wastage.
References:
1. Kaizen – The key to Japan’s Competitive Success- By Masaaki Imai
2. Muktpith magazine of Sakal dated on November 2006
3. Continuous Process Improvement – By Richard Y Chang
4. Internet browsing.
…THE END…
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