Stages of Job Design
Works-flow Analysis
Job Analysis
Job Design & Redesign
Work-flow Analysis
- Work-flow analysis is useful because it provides a means for
the managers to understand all the tasks required to produce o high-quality
product as well as the skills necessary to perform those tasks.
- Work f low analysis includes:
- analyzing work outputs
- analyzing work
processes
- analyzing work inputs
Definition of Job Analysis
Job analysis refers to the process of getting detailed information about jobs.
including the information about the content, context, and the human requirements of jobs.
Job Analysis= Job Description+Job Specification
Job Analysis Information
- Job Description-a list of tasks,duties,and responsibilities(TDRs)
- Job Specification-a list of knowledge ,skills,abilities,and other characteristics(KSAOs)
Job Design
- Job design integrates work content rewards and the qualifications required for each job in way that meets the needs of employees and the organization.
- Job design is the process of defining the way work will be performed and the tasks that will be required in a given job.
- Job redesign refers to changing the tasks or the way work is performed in an existing job.
- The objectives of Job Design include
Productivity
Safety &
Quality of Work Life.
In an effort to make jobs more interesting and meaningful designers frequently consider using following tools.
Job Enlargement
Job Rotation
Job Enrichment
Biological Approach of job Design
Good and Bod Zones
There are 4 different zones that q user might encounter while sitting or standing:
- Zone 0 (Green Zone) Preferred zone for most movements. Puts minimal stress on muscles and joints.
- Tone 1 (Yellow Zone) Preferred zone for most movements. Puts minimal stress on muscles and joints.
- Zone 2 (Red Zone) More extreme position for limbs, puts greater strain on muscles and joints.
- Zone 3 (Beyond Red Zone) Most extreme positions for limbs, should be avoided if possible, especially with heavy lifting or repetitive tasks.
Anthropometry
Anthropometric Measurements
- Anthropometric dimensions for each population ore ranked by size and described as percentiles.
- It is common practice to design for the 5th percentile (5th%) female to the 95th percentile (95th%) mole. The 5th7o female value for o particular dimension (e.g. sitting height) usually represents the smallest measurement for design in o population.
- Conversely, a 95th% male value may represent the largest dimension for which one is designing.
- The 5th% to 9Stho/o range accommodates approximately 90% of the population.
- When using anthropometric measurements in design, consider two points:
- How recently data was collected
- Type of population measured
- First, some data may have been collected
over 25 years ago, and measurements such as height or weight may have changed in the current
population
- Secondly, the population one is designing for may not be represented by the anthropometric database being referenced.
Specialization
- Specialization involves the work that concentrates on some aspect of a product or service.
- It is the ability to concentrate one's effort and thereby become proficient at that type of work.
Advantages for Management
- Simplifies training
- Brings high Productivity
- Brings high Quality
Advantages for Labor
- Requires low education and skill requirements
- Gives minimum responsibilities
- Little mental effort is needed
Disadvantages for Management
Specialization has following disadvantages for management
- Sometimes it is very difficult to motivate quality
- Worker dissatisfaction possibly resulting in absenteeism ,high turnover,poor attention to quality etc.
Disadvantages for Labor
Labor has the following disadvantages from specialization- Monotonous work
- Limited opportunities for advancement
- Little opportunity for self-fulfillment
Motivation theories and Application Techniques
- Maslow's Hierarchy of Needs Theory
- Megregor's Theory X and Theory Y
Maslow's Hierarchy of Needs Theory
- It is a theory in Psychology that Abraham Maslow proposed in his 1943 paper, A theory of Human Motivation, which he subsequently extended to include his observations of man's innate curiosity.
- His theory contended that as humans meet 'basic needs', they seek to satisfy successively 'higher needs' that occupy a set hierarchy.
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